Shipping Policy

* All orders may require 1 to 3 business days for processing.

* The carrier itself provides the transit time displayed at checkout; therefore, to get an ETA, the processing time needs to be added to this transit time. To get a precise ETA, you can contact us directly at support@peakboys.ca.

* Certain items may require longer handling time due to their provenance. You can notice the handling time on those product pages.

* We reserve the right to correct any errors, inaccuracies or omissions (including pricing) and to change or update information or cancel orders if any information on our websites is inaccurate at any time without prior notice (including after you have submitted an order).

Canada

Free shipping* is included on orders over $200 before taxes and shipping. For orders under that mark, there will be a flat rate* shipping fee of $14.99 per order at the checkout page.

All orders are shipped with the carrier offering the best delivery time/cost ratio.

Tracking information will be sent to you by e-mail once your order ships.

*Certain rural areas and large, bulky items may involve additional shipping fees. This fee will be displayed during the checkout process, or you'll be contacted by our support team within 24 hours on business days to inform you of the additional charges. No fees will be billed to you without your permission. We will contact you to get approval or cancellation of the order.

United States

Due to the current US tariffs on Canadian goods, we do not ship to the United States by default. Shipping is still possible on request: contact us before ordering. Please note that duties and tariffs will be charged to you by the carrier upon delivery; they are not included in our prices and are not refundable.

International

International shipping fees are calculated at checkout. Tracking information will be sent to you by e-mail once your order ships.

BRP products cannot be shipped outside Canada.

Order cancellation

You can cancel your order free of charge as long as it has not shipped.

Risk of Loss.

We highly suggest you select the Package Protection at checkout to avoid frustration with the item being on hold because of loss, damage, or theft. Selecting Package Protection will allow us to skip the resolution delay of the carrier for the time of the investigation on your package.

Package Protection.

Package Protection costs 3% of your order. If you add it to your order, it will automatically protect your order in the case of damage, loss or theft, and it'll allow us to ship your order a second time without any delay.

This option isn't related to the carrier's insurance. All of our packages are insured. However, without Package Protection, a lost, damaged or stolen package is replaced once the carrier's investigation is complete, which can be pretty long, and the season is short enough already.

The bottom line is peace of mind. We'll take care of getting your stuff to you!

Carrier Delay Clause

At Peakboys, we strive to ensure timely delivery of your orders. However, please be aware that once your order is dispatched, it is in the care of third-party carriers. Consequently, Peakboys cannot be held responsible for any additional delays that may occur in the estimated transit time due to the carrier's operations. While we select our shipping partners carefully and aim for the smoothest possible delivery process, factors such as weather conditions, logistical issues, or other unforeseen circumstances affecting the carrier may lead to delays beyond our control. We appreciate your understanding and patience in these situations.

Carriers we work with: