* The carrier itself provides the transit time displayed at checkout; therefore, to get an ETA, the processing time needs to be added to this transit time. To get a precise ETA, you can contact us directly at firstname.lastname@example.org.
* Certain items may require longer handling time due to their provenance. You can notice the handling time on those product pages.
* We reserve the right to correct any errors, inaccuracies or omissions (including pricing) and to change or update information or cancel orders if any information on our websites is inaccurate at any time without prior notice (including after you have submitted an order).
Free Shipping* is included on orders over $100 before taxes and shipping. For orders under that mark, there will be a flat rate * shipping fee of 10$ at the checkout page.
We offer free shipping on orders over 100$. You probably wonder what this might include. All of our free shipped orders are shipped out with UPS standards.
All tracking information will be available via UPS.
*Certain rural areas and large bulky items may involve additional shipping fees. This fee will be displayed during the checkout process, or you'll be contacted by our support team within 24 hours on business days to inform you of the additional charges. No fees will be billed to you without your permission. We will contact you to get approbation or cancellation of the order.
Free shipping on orders over 100$ is also available for United States customers.
You'll have to choose your shipping option at checkout. All free shipping orders are sent with UPS Standard International. All tracking information will be available on the UPS website.
Due to the dealership conventions of certain manufacturers, we're restricted from selling some brands outside Canada.International
International shipping fees are calculated at check out. Tracking information will be available on UPS.
Risk of Loss.
We highly suggest you select the Package protection at checkout to avoid frustration with the item being on hold because of loss, damage, or theft.
Selecting Package Protection will allow us to skip the resolution delay of the carrier for the time of the investigation on your package.
Carrier Delay Clause
At Peakboys, we strive to ensure timely delivery of your orders. However, please be aware that once your order is dispatched, it is in the care of third-party carriers. Consequently, Peakboys cannot be held responsible for any additional delays that may occur in the estimated transit time due to the carrier's operations. While we select our shipping partners carefully and aim for the smoothest possible delivery process, factors such as weather conditions, logistical issues, or other unforeseen circumstances affecting the carrier may lead to delays beyond our control. We appreciate your understanding and patience in these situations.
So here is how Package Protection works,
If you add it to your order, it will automatically protect your order in the case of damage, loss or theft, and it'll allow you to ship your order a second time without any delay.
This option isn't related to the carrier's insurance. All of our packages are insured. However, selecting this option will allow you to skip the resolution delay of the page, which can be pretty long, and the season is short enough already.
The bottom line is peace of mind. We'll take care of getting your stuff to you!
We ship all orders with UPS, but if you prefer another carrier, contact us directly, and we'll make a quotation. Here is a list of carriers we do business with.